Privacy Policy
Effective Date: August 26, 2025
Welcome to BigCradle. BigCradle ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the BigCradle mobile application ("App").
By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Phone number
- Profile information you voluntarily provide
Location Information
BigCradle may collect precise or approximate location data, including background location access, to:
- verify participation in location-based tasks
- validate survey authenticity
- improve task accuracy and fraud prevention
Location collection only occurs when permissions are granted by the user.
Device and Technical Information
We may collect:
- device type
- operating system
- IP address
- app version
- unique device identifiers
- mobile network information
- crash logs and diagnostics
Usage Information
We collect information about how you interact with the App, including:
- completed tasks
- survey responses
- engagement activity
- session activity
- feature usage
2. How We Use Your Information
We use collected information to:
- provide and maintain the App
- verify task and survey completion
- process rewards and incentives
- improve platform performance and security
- personalize user experience
- communicate important updates and notifications
- detect fraud, abuse, or unauthorized activity
- comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share information:
- with trusted third-party service providers supporting our infrastructure and operations
- where required by law or legal process
- to protect the rights, safety, and security of BigCradle, our users, or others
- in aggregated or anonymized form for analytics, research, or reporting purposes
4. Data Retention
We retain personal information only for as long as necessary to:
- provide our services
- comply with legal obligations
- resolve disputes
- enforce agreements and policies
When data is no longer required, we securely delete or anonymize it.
5. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- access your personal information
- correct inaccurate data
- request deletion of your account or data
- withdraw consent
- request limitation of certain processing activities
You may request account or data deletion by contacting:
Email: management@bigcradle.com
6. Data Security
We implement appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure.
7. Children’s Privacy
BigCradle is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to remove such data promptly.
8. Third-Party Services
The App may use third-party services such as analytics, cloud hosting, authentication, or notification providers. These services may collect and process data in accordance with their own privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective immediately upon posting the updated version on this page. Continued use of the App after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
BigCradle
Email: management@bigcradle.com
Website: BigCradle